Terms of Service
Last updated: 11/7/2025
Agreement to Terms
By accessing or using the services of Wilmington Tree Service, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Services
Wilmington Tree Service provides professional tree care services including but not limited to:
- Tree removal
- Tree trimming and pruning
- Stump grinding and removal
- Emergency tree services
Estimates and Pricing
All estimates provided are approximate and based on the information available at the time of assessment. Final pricing may vary based on actual conditions encountered during service delivery. Any significant changes will be communicated to you before proceeding with the work.
Service Scheduling
Scheduled service dates are subject to weather conditions and unforeseen circumstances. We will make every effort to notify you of any necessary changes to your scheduled service.
Payment Terms
Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, checks, and major credit cards. A deposit may be required for large projects.
Cancellation Policy
If you need to cancel or reschedule your service, please provide at least 24 hours notice. Deposits may be non-refundable for cancellations made with less than 24 hours notice.
Liability and Insurance
Wilmington Tree Service carries full liability and worker's compensation insurance. We take every precaution to protect your property during service delivery. Any damage caused by our team during normal operations will be addressed promptly.
Property Access
You agree to provide clear access to the work area and to secure any pets during service delivery. Please inform us of any underground utilities, irrigation systems, or other potential hazards on your property.
Warranty
We stand behind the quality of our work. If you have any concerns about the services provided, please contact us within 7 days of service completion.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.
Contact Information
For questions about these Terms of Service, please contact us at:
Wilmington Tree Service
822 Lambrook Dr, Wilmington, NC 28411
Phone: (910) 776-1969
Email: info@wilmingtontreeservice.com